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Frequently Asked Questions

  • General Questions

    • Should I buy Micro Snitch on the Mac App Store or in the Objective Development Shop?

      There’s no functional difference between the two versions, so it comes down to how you prefer to buy your apps.

      To be precise, there are two differences: The version you can buy in our own shop has its own software update mechanism and you can enter a license key. These things are not relevant for the version that you can buy in the Mac App Store because the Mac App Store handles them.

    • Is there a demo version of Micro Snitch?

      The version of Micro Snitch that you can download from our website runs in demo mode until you enter a valid license key.

    • What are the restrictions of the demo version?

      The demo version runs for 3 hours only. After that, a message will appear and you’ll have to quit Micro Snitch. You can then launch the app again.

    • How can I get Micro Snitch to start automatically at login?

      Click the Micro Snitch icon in the menu bar, then click “Open Micro Snitch Preferences”. In the preferences window, tick off the “Open at login” checkbox.

    • Can Micro Snitch show me which app uses my microphone/camera?

      Unfortunately, the underlying technologies in OS X that Micro Snitch builds on do not offer this information. We are in contact with Apple about this issue and hope that we can find a way to add this functionality in a future version of Micro Snitch.

    • I have installed Micro Snitch and nothing happened!

      Micro Snitch is living in your menu bar. Click on the Micro Snitch menu bar icon to see active and inactive devices, access activity logs, or open the preferences.

      Menu bar with Micro Snitch icon

      OS X is managing your menu bar and sometimes it might not be possible to display Micro Snitch (e.g. because there is not enough space to show all icons). If this is the case it should help to remove one or more other icons. Alternatively, consider installing a third-party application like Bartender to manage your menu bar.

  • Compatibility

    • Is Micro Snitch compatible with macOS 10.12 Sierra?

      Yes, Micro Snitch is fully compatible with macOS 10.12 Sierra.

      Download Micro Snitch

    • Is Micro Snitch compatible with OS X 10.11 El Capitan?

      Yes, Micro Snitch is fully compatible with OS X 10.11 El Capitan.

      Download Micro Snitch

    • Is Micro Snitch compatible with OS X 10.10 Yosemite?

      Micro Snitch runs on OS X 10.10 Yosemite up to Micro Snitch 1.1.2. Please note that a bug in OS X Yosemite prevents Micro Snitch from working correctly with the FaceTime HD camera of some newer Mac notebooks (learn more). This issue is fixed in OS X El Capitan.

      Download Micro Snitch

    • Does Micro Snitch work with every Mac’s built-in camera and microphone?

      Micro Snitch was tested with a vast variety of Mac computers and works well with almost all of them. Nonetheless, there may be compatibility issues that are not yet known.

      On certain Mac models, there is an issue in OS X Yosemite (10.10) that prevents the system from correctly reporting whether the built-in FaceTime HD camera is recording. This results in apps not being able to correctly determine whether the camera is recording on these computers. Therefore, Micro Snitch may not report camera activity even though apps such as FaceTime are running or Micro Snitch may indicate that the camera is recording even though the app that was using the camera has already quit.

      It seems this issue affects all Macs manufactured in 2013 and later running OS X Yosemite:

      • MacBook with Retina display (Early 2015)
      • MacBook Air (Mid 2013 and newer)
      • MacBook Pro with Retina display (Late 2013 and newer)

      This issue has been resolved in OS X El Capitan. Please update to the latest version of OS X and Micro Snitch for best compatibility.

    • Does Micro Snitch work with Apple Thunderbolt Display?

      Unfortunately, no.

      For more details, see Does Micro Snitch work with any audio or video device I can connect to my Mac?

    • Does Micro Snitch work with any audio or video device I can connect to my Mac?

      Due to limitations in some third party device drivers or OS X technologies that Micro Snitch builds on, some audio or video devices may not work with Micro Snitch. If such a device is connected, Micro Snitch will notify you about it and will not report any of that device’s activity.

      To go into a little more technical detail: Core Audio and Core Media IO (the OS X technologies apps use to interface with audio and video hardware) provide information on whether a device is active, but not on whether a device’s input or output channels are active. If a device only has input channels (as your Mac’s built-in microphone does) and it is active, Micro Snitch knows that some app is using the microphone. But if a device has input and output channels (like the Apple Thunderbolt Display) and sound is played back by that device, Core Audio reports the device as being active, but Micro Snitch can’t know if its input or the output is active. For that reason, Micro Snitch currently cannot support devices with both input and output channels.

      Also note that manufacturers of some professional audio/video devices allow developers of professional audio/video software to directly interface with the hardware (e.g. PCI Express cards to put in a Thunderbolt chassis or older Mac Pro), thereby circumventing Core Audio and Core Media IO. This can prevent other OS X apps from detecting whether that device is active. As a consequence, Micro Snitch may show a device as inactive even while it is used in certain professional audio/video software.

  • License Keys & Ordering (Objective Development Shop only)

    • How do I register Micro Snitch?

      Please note: This only applies to Micro Snitch versions downloaded from our website. If you bought Micro Snitch in the App Store, the Mac App Store handles the registration for you.

      To register Micro Snitch, click on the Micro Snitch icon in the menu bar. From the menu choose “Open Micro Snitch Preferences”. In the left sidebar click the “License” button to open the registration sheet. Copy and paste the key into the “License Key” field and click “Register” to finish.

    • I have lost my license key!

      Please enter your email address in the lost license form to retrieve your lost license key. Micro Snitch Support > Lost License
    • I have problems with my order!

      Please visit the for further information how to resolve order related issues. Contact our sales support team.
    • I didn’t receive my license key!

      Delivering of the license key may take up to 15 minutes. Please also make sure the email wasn’t accidentally moved into your spam folder. If you still did not receive the license key please contact our sales support team.
    • Can I use my license on a second computer?

      A single license is valid for all your machines as long as you are the only user.
    • Micro Snitch does not accept my license key!

      Valid licenses for Micro Snitch start with “81…”. Please copy and paste the license key to avoid typos. If it still does not work, please contact our sales support team.
  • Troubleshooting

    • I have encountered a bug!

      First of all, please make sure that you are running the latest version of Micro Snitch. Maybe your problem has already been fixed. Also check if there’s a nightly build available – maybe your issue is already addressed in the latest development build. If your problem hasn’t been resolved yet, please send a bug report. Thanks!
    • Micro Snitch crashed!

      If Micro Snitch quits unexpectedly, please check if there’s a crash log file at ~/Library/Logs/DiagnosticReports/ (the ~ tilde sign refers to your home folder). Please send us a description of the issue as well as the crash log file as a bug report. Thanks!
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© 2016 Objective Development Software GmbH | About Us | Press

© 2016 Objective Development Software GmbH

About Us | Press